Position Description 

  • Chapter: Hanoi
  •  Position: Business Development Officer
  •  Reports to: Executive Director
  •  Status:  Full-time
  •  Working Hours: 40 hours per week, as required by Executive Director
  •  Salary Range: Commensurate with experience and qualifications of similar organisations                 


  • Member services
  1. Business development including the retention and recruitment of members and sponsors for Hanoi
  2. Develop contacts with the media, other business chambers and government agencies as appropriate
  3. Respond to membership enquiries
  4. Organise and co-ordinate, in conjunction with HCMC staff, member events including but not limited to Business Briefings, Sundowners and ad hoc events
  5. Liaise with other business chambers in Hanoi, ensuring events complement and do not compete
  6. Provide support to Hanoi-based Board of Directors, including coordinating and attending Board meetings.
  7. Attend member, sponsor and governmental functions, as appropriate.
  8. Other functions and tasks as requested by Executive Director
  • National

To be involved as agreed to support the Chamber nationally eg website.

  • Administration
  1. Attend to all AusCham Hanoi office duties
  2. Respond to e-mail, phone, fax, and “walk in” enquiries regarding AusCham
  3. General office duties, including payment of local bills, filing, etc
  4. Other administrative tasks as requested by Executive Director

Key Competencies:

Technical capacity

  1. Education / qualification
  • University degree in business, marketing or communications
  • TOEIC level 800 or equivalent

ii    Experience

  • 5+ years’ experience in a similar role, preferably in a membership organisation where English is the primary communication language
  • Time in Australia (study or work) is an advantage

Technical knowledge

  • Above-average proficiency in written and spoken English, and English comprehension; fluent in Vietnamese
  • Understanding of Vietnamese business environment
  • Excellent networking skills
  • Cheerful and outgoing personality
  • Customer service orientation
  • Proficiency in MS Office programs
  • Data and information management skills

CV email to: execdirector@auschamvn.org and accounts@auschamvn.org


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