Event Details

May 28, 2020

Event Time: 08:30 - 10:00

Mövenpick Hotel Hanoi | 83A Ly Thuong Kiet, Cua Nam, Hoan Kiem District, Hanoi

AusCham & Co-hosted Member: 700.000 VND/person | Non-Member: 900.000 VND/person | Includes Breakfast


Register contact

84 973 000 471

Covid-19 is putting the global travel and tourism industry under immense pressure and creating opportunities in Vietnam as the country redevelops its domestic market. Vietnam has seen some early success in virus containment and the economy starting to reopen. Vietnam needs a boost in these troubled times and a guide to understand the business nature and common practices is therefore essential.

Join selected experts from the Tourism and Hospitality industry at our event who will share ideas on how hotels and companies are mapping their way out of the crisis. The seminar is focused on the exchange of knowledge exchange via a panel discussion themed “Tourism Sector Ideas for Growth in Troubled Times”, followed by a Q&A session.


Melissa Keane

Partner, Allens

Melissa Keane is a partner in the Projects team at Allens, one of Australia’s leading law firms and a Member of the AusCham Board of Directors. She has been living in Hanoi with her family since the start of 2019, having first being posted to Vietnam from 2008 to 2012. She is an energy, infrastructure and utilities industry specialist and has worked with government, regulators, sponsors and financiers on a range of energy, water, gas and critical infrastructure projects and M&A transactions in Australia and across Asia (including on the ground in Japan and Vietnam).




Tran Trong Kien

Group CEO, TMG Group

Tran Trong Kien has been known as a pioneer in many adventure tours in Vietnam, Cambodia and Laos. He ran local tours to fund his medical studies before establishing his own tour operator in 1994. Over the past 25 years of establishment and development, Kien has lead his business to become Thien Minh Group – one of the biggest travel and hospitality groups in the region. Kien is also current chairman of Vietnam Tourism Advisory Board (TAB), Hue Tourism Advisory Board (HTAB), Vietnam Tour Guides Association (VTGA), trustee of Fulbright University Vietnam, Vietnam Tourism Association (VITA), board member of Vietnam Institute of Directors (VIOD), member of the Private Sector Development Research Board (IV Board) of the Advisory Council for Administrative Procedure Reform and ex-member of Asia Commercial Bank (ACB), VP Bank and Vinaland.


Le Tuan Anh

Director, Tourism Information Technology Center (TITC)
Vietnam National Administration of Tourism (VNAT)

Le Tuan Anh is passionate about Vietnam Hospitality and Tourism appointed and a deep knowledge of trends and future market predictions. Tuan Anh is the Director of the Tourism Information Technology Center (TITC) of Vietnam National Administration of Tourism (VNAT). In his current role he is aligning TITC and tourism in Vietnam with the world’s latest technology and applying it pre and post COVID-19. Follow this LINK for more information.




William J. Haandrikman

General Manager
Sofitel Legend Metropole Hanoi
Area General Manager AccorHotels North Vietnam

William Haandrikman is leading the most magical and charming hotel Sofitel Legend Metropole Hanoi. He also serves as the area general manager of AccorHotels North Vietnam. He relocated to Hanoi in June with 25 years of experience in the hospitality industry, having started with Accorhotels in 1992. His experience and knowledge from Tourism & Hospitality is a treasure for the industry. Since joining the French hotel chain, Mr. Haandrikman has held senior management positions in Amsterdam, Brussels, New York and Moscow, as well as with the Sofitel brand in The Hague, Paris, Vienna, Shanghai and most recently, Bangkok.