• Mr. Nguyen Khanh Duy – Residential Sales Director, Savills HCMC
  • Mrs. Tran Minh Ai – Property Management Director, Savills HCMC

Only recently officially recognized in Viet Nam, property management service agencies are thriving as more and more international brands and businesses seek market access. According to experts, property agencies play a meaningful role in advising improvements to project approach and quality, thereby ensuring developers’ properties are optimally managed, increasing business asset value and helping shape future opportunities.

A very interesting conversation with Savills Vietnam. Mrs. Tran Minh Ai, Property Management Director, Savills HCMC and Mr. Nguyen Khanh Duy, Residential Sales Director, Savills HCMC let us know how they add value to those seeking to sell, buy and manage property here.

  1. What is your opinion on current property management demand? And how does this specifically effect project business operations?

Mr. Nguyen Khanh Duy: in the current climate, the HCMC real estate market favors business district projects, office buildings, upscale apartments and new urban area developments. Rapid growth across the board naturally leads to a greater need for full service real estate management. And not only in ensuring seamless day to day building management, security and resident property maintenance. Property management has become a granular multi-discipline business representing the building owners, apartment owners and lessees; managing human resources and the essential related financial issues of all involved parties, from developers to owners to management board. If all these disparate elements work continuously well together a clear outcome is in property value increases for all levels of owner. If the building is managed by an established, experienced professional agency, customer experience leads to belief and buyer confidence enabling higher project appreciation and related developer projects interest and value.

Mrs. Tran Minh Ai:  Property management is essentially process driven human resource management. There is executive administration, financial planning, overall building area and individual unit maintenance; rental and tenant management; risk management; advertising, sales and marketing, and so on. In Viet Nam, due to business style and market development level, international property management agencies like Savills provide much needed transparent management services for apartment buildings, urban areas, office for lease, retail and commercial centres. Managing property here not only requires business and people skills and experience but also specific qualifications in accordance with Ministry of Construction regulations.

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