SCOPE OF RESPONSIBILITIES
o Directs the daily operation of food & beverage sales, including the effective administration, supervision and execution of menus, food offer, display, staffing & programs consistent with the company standard & goals of providing excellent service while generating maximum revenue.
o Directs the activities of food & beverage service personnel, including supervisor, beverage attendant, cook attendant to ensure the implementation of corporate policies & procedure within the F&B department.
o Controls, measures & report sale performance on daily basis & takes required corrective action to ensure operations are in accordance with company standard & objectives.
o Organizes and conducts market survey to keep abreast of the latest business trends, technology and competitor’s information to provide feedback to FBOM/DFB.
Financial and Revenue Responsibilities
o Develop, recommend merchandise & promotion programs to maximize revenue & service objectives for established budget target Identifies market needs & trends then create concept & communicate these to FBOM/DFB for approval. Monitor product movement, special offer, plan & implement an effective sale & promotion activities in each month.
o Achieve or exceed outlet revenue & cost objective for established budget target. Manages the outlet profit centre, assuming full responsibility for all revenue & expenses. Maximize profitability by increasing turn over covers to ensure that department’s operational budget is strictly adhered & that all cost is strictly controlled. Recommend measure to control or reduce cost.
o Works closely with the F&B’s outlet to ensure the revenue budget & goals are achieved at all time.
o Works closely with Stewarding to enforce proper control and reduce the breakages.
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